We collect the traveller and contact details needed to search hotels, prepare reservations, provide customer support, and complete booking requests.
Payment details should be handled by secure payment providers. Do not share card numbers, passwords, OTPs, or sensitive payment credentials over email or chat.
We share only the information needed to operate the service with hotel suppliers, Razorpay for payment processing, Resend for transactional email, LiveChat for support, and hosting and monitoring providers. These providers process information under their own security and privacy obligations.
Google tags and Datadog may collect device, page, interaction, performance, and session information to measure advertising, diagnose errors, and improve the service. Sensitive form values and payment credentials must not be intentionally recorded in analytics or session replay.
Booking and payment records are retained as needed for fulfilment, support, fraud prevention, accounting, dispute handling, and legal obligations. Analytics and support records are retained only for configured operational periods.
Travellers may request access, correction, or deletion where applicable by contacting [email protected]. Records required for legal, payment, fraud, or dispute purposes may need to be retained.
Booking records may be used to resolve customer support requests, prevent misuse, comply with legal obligations, and verify reservation status with hotel or supplier systems.
Privacy questions can be sent to [email protected].
